Shipping policy
Last Updated: 07/12/2025
1. SHIPPING AND DELIVERY
Delivery time:
Orders are processed and shipped within up to 2 business days after payment confirmation. Delivery times vary depending on the customer’s location and the contracted delivery services and are therefore beyond TISANIUM’s control.
Shipping costs:
Shipping costs are calculated based on the weight of the order and the destination and are displayed during the checkout process.
Estimated delivery times:
| Destination | Estimated Delivery Time |
|---|---|
| Mainland Portugal | 1–2 Business Days |
| Portugal Islands (Azores, Madeira) | 3–4 Business Days |
| Spain | 3–4 Business Days |
| Europe | 4–5 Business Days |